Expert Account Management Assistance
EgenciaAccount Management helps clients build and maintain the best possible managed travel programmes in the industry.
Experts in Travel Management
Our Account Managers have worldwide travel industry knowledge and direct experience. They align Egencia’s booking solutions with clients’ business travel goals. Driving online adoption, setting up policy configuration and training – are just a sample of the benefits our Account Managers bring to each client. Additionally they offer valuable advice with supplier negotiations, bid management and hotel negotiated rate auditing and management.
Planning for Success
Egencia Account Management builds tailored, strategic plans for every client to ensure they achieve their desired business travel outcomes. Prior to implementation, Egencia Account Managers establish relationships with key client stakeholders, and define specific goals and KPIs in conjunction with clients’ travel policies.
Setting Up For Success
Proactive training and education practices are key to achieving immediate and widespread adoption of new travel programmes with Egencia. Egencia boasts 82% average online adoption and 90% average policy compliance.
Measuring and Monitoring Success
Launching a managed travel programme with Egencia is just the beginning. Egencia Account Managers help you optimise your travel programme by conducting regular Analyse, Recommend, Support change, Monitorbusiness reviews and applying relevant best practices to increase programme efficiency. In addition, our Global Customer Service team is available whenever situations arise.
Account Management Benefits
- Cost-savings and goal strategies
“Experienced account management support tailored to your specific programme goals.”
- Personalised training and administrative support
“Insight and best practices to get your travel programme up and running quickly.”
- Policy and compliance reviews
“Quarterly and annual check-ups to make sure your programme is performing as expected.”
- Online adoption and programme assessments
“We want you to get the most from Egencia, and our Account Managers know how to help you do it.”
- Optimised supplier strategies and negotiations
“Fully leverage the buying power of your organisation to ensure the best value.”
- Benchmarking and analytical insight
“Compare metrics and best practices from other successful travel programmes.”
- Global expansion assistance and advice
“Professional, knowledgeable expertise from travel professionals with a truly global view.”